Sales Policy for Candycarenie

Effective Date: December 31, 2024

Welcome to Candycarenie, your trusted mobile phone brand! Our goal is to ensure a smooth and transparent shopping experience for all our customers. By shopping with Candycarenie, you agree to the terms outlined in this Sales Policy. For any questions, please contact us at:

1. Products and Pricing

Candycarenie is committed to providing high-quality mobile phones at competitive prices. All product descriptions, specifications, and prices are listed on our website. Prices are subject to change without prior notice. However, once an order is confirmed, the price at the time of purchase is final.

Key Points:

  • All products listed on our website are subject to availability.

  • We reserve the right to discontinue or modify product offerings at any time.

  • Taxes and shipping fees may apply and are calculated during checkout.

2. Ordering and Payment

When placing an order on www.candycarenie.com, ensure all information provided is accurate. Once an order is placed, you will receive a confirmation email with order details. Payment must be completed to process your order.

Payment Methods Accepted:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Bank Transfers

Candycarenie ensures secure payment processing to protect your sensitive information.

3. Shipping and Delivery

Candycarenie ships products across the United States. Estimated delivery times vary based on location and shipping method selected at checkout.

Shipping Details:

  • Orders are typically processed within 2-3 business days.

  • Delivery timelines are between 5-7 business days for standard shipping.

  • Expedited shipping options are available at an additional cost.

Customers will receive tracking information via email once the order is shipped.

4. Returns and Refunds

Candycarenie offers a 30-day return policy for eligible products. To initiate a return, please contact our customer service at info@candycarenie.com or call us at (660) 679-4258.

Conditions for Returns:

  • The product must be in its original condition with all accessories and packaging intact.

  • Proof of purchase is required.

  • Refunds will be processed within 5-10 business days after the return is received and inspected.

5. Warranty Policy

All Candycarenie mobile phones come with a one-year limited warranty against manufacturing defects. For warranty claims, contact our support team at info@candycarenie.com.

6. Customer Support

Candycarenie is here to assist you with any questions or concerns. Reach out to us via:

7. Updates to the Sales Policy

Candycarenie reserves the right to update this Sales Policy at any time. Any changes will be communicated via our website.

For the latest version of our policies, please visit www.candycarenie.com/policies.

Thank you for choosing Candycarenie for your mobile phone needs. We look forward to serving you!